Initial situation:
The formation of a German company in the Czech Republic sees delays as well as tension between German managers and Czech co-workers.
Course of action:
3-day on-site workshop with detailed problem analysis and intercultural coaching for the German managers. Concept development & implementation of a preparatory training programme for all future German on-site co-workers. After 2 years a follow-up workshop for German and Czech managers.
Crisis intervention with virtual intercultural teams
Initial situation:
During the introduction of a new production planning software in a multinational corporation tensions arise between German and Asian colleagues, leading to delays and problems with quality.
Course of action:
- Problem analysis via phone interviews with team members and evaluation of critical e-mail communication
- Intercultural competence workshop with team members in the head office, establishment of understanding and approaches to the problem
- Follow-up workshop after four months: review of the changes in the course of action, analysis of the actual status quo, further development of the approaches, case supervision
Coaching for negotiations with Indian business partners
Initial situation:
The marketing manager of a German small-scale company wants to take over the negotiations himself after some difficulties with his Indian-American customers. He wants to prepare for the negotiations during a 1-day coaching.
Course of action:
Preparation of a detailed situation and partner analysis. A negotiation strategy is developed using methods from systemic consulting and intercultural research. Completion of the mentoring composed of extensive follow-up telephone calls.